Mastering Communication Styles

Engineer. Designer. Marketing Director. Sales Manager. Each role embodies a profoundly different communication style. Each can also become a master communicator. This course is your road map. 

Master communicators understand the nuances of all communication styles and have the versatility to adapt their approach. This workshop, taught both virtually and in person, focuses on everyday situations, improving your communication skills immediately. You’ll develop skills that shift the way you interact with peers, customers, managers, and the C-suite (and probably your personal connections too). You’ll learn to recognize assertive behaviors, like the pace, quantity, and volume of speech, plus gestures, posture and eye contact. You will learn responsive behaviors, including tone of voice, focus of subject, time orientation and expressions.

With these heightened observable skills you will:

1. Become aware of your impact on others

2. Increase your insight into other styles and how our differences affect outcomes

3. Learn the power of nonverbal communication

4. Expand your sphere of influence

5. Deliver and receive fearless feedback

6. Master a simple three-step system to becoming more versatile in all your communications

Organizational benefits

• The four easy-to-remember styles become your cultural lingo

• Every style becomes a powerful influencer

• Improve planning, project management, sales, and customer relations - Build trust and camaraderie internally and externally

• Increase Emotional Intelligence in the workplace

• Cultivate mastery in communication

• Lead a happier, more productive and better-understood workforce

• Make better decisions, faster